Public invited to join next Welsh Ambulance Service’s Trust Board meeting
News September 18, 2025

Public invited to join next Welsh Ambulance Service’s Trust Board meeting

Changes to how 999 calls are triaged will be discussed at the next Welsh Ambulance Service’s Trust Board meeting.

**Changes to 999 Call Triage Under Spotlight at Upcoming Welsh Ambulance Service Board Meeting**

Members of the public are invited to attend the next meeting of the Welsh Ambulance Service’s Trust Board, where a significant topic of discussion will be proposed changes to the way emergency 999 calls are triaged. The meeting offers a valuable opportunity for residents to learn more about how the ambulance service prioritizes calls and how those processes might evolve in the future.

Triage, the process of assessing and prioritizing patients based on the severity of their condition, is a crucial element of emergency medical services. It ensures that the most critically ill or injured patients receive the fastest possible response. The upcoming board meeting will delve into the specifics of how the Welsh Ambulance Service currently manages this process and the potential modifications being considered.

While the specific details of the proposed changes haven’t been publicly released, it's understood that the discussion will focus on optimizing the system to ensure the best possible outcomes for patients across Wales. Potential areas of focus may include streamlining the questioning process used by call handlers, improving the accuracy of initial assessments, and exploring new technologies to aid in triage decisions.

The Welsh Ambulance Service has emphasized the importance of transparency and public engagement in its decision-making processes. Opening the Trust Board meeting to the public allows individuals to observe the discussions, understand the rationale behind any proposed changes, and potentially raise questions or concerns through appropriate channels.

The meeting details, including the date, time, and location, will be announced shortly on the Welsh Ambulance Service's website. Interested members of the public are encouraged to check the website regularly for updates and information on how to attend or participate in the meeting. This is a chance to witness firsthand how the ambulance service is working to improve its vital services and ensure the best possible care for the people of Wales during medical emergencies. Understanding how 999 calls are handled is essential for every member of the community, and this public meeting provides a valuable window into that process.
Category: Politics