News
August 25, 2025
How EY is training employees to use AI in their jobs
In the podcast, Joe Depa, EY global chief innovation officer, explains how a well-designed curriculum targeting different needs results in high AI adoption rates without mandates.
**EY Empowers Workforce with Tailored AI Training, Sees High Adoption Rates**
Professional services giant EY is taking a proactive approach to integrating artificial intelligence into its workforce, focusing on comprehensive training programs that cater to diverse skill levels and job functions. Instead of imposing top-down mandates, EY is fostering organic AI adoption through a well-designed curriculum, a strategy that appears to be paying off handsomely.
In a recent podcast appearance, Joe Depa, EY's Global Chief Innovation Officer, shed light on the company’s innovative training strategy. He emphasized the importance of understanding that not all employees require the same level of AI proficiency. Therefore, EY has developed a multi-faceted curriculum designed to meet the specific needs of various teams and individual roles within the organization.
The training programs aren't a one-size-fits-all solution. Instead, they range from introductory courses designed to familiarize employees with the basics of AI and its potential applications, to more advanced modules that equip specialists with the skills to develop and deploy AI-powered solutions. This targeted approach ensures that employees receive the most relevant and impactful training, increasing their confidence and willingness to incorporate AI into their daily workflows.
Depa highlighted that the key to successful AI adoption lies in empowering employees with the knowledge and tools they need to leverage the technology effectively. By focusing on education and enablement, EY is creating a culture where AI is seen as a valuable asset that can enhance productivity and improve client service, rather than a disruptive force to be feared.
The strategy hinges on making AI accessible and understandable for everyone, regardless of their technical background. This involves demystifying complex concepts and providing practical, hands-on experience with AI tools and platforms. The result is a more engaged and adaptable workforce, ready to embrace the opportunities presented by this rapidly evolving technology.
EY’s commitment to employee training underscores the growing importance of AI literacy in today’s professional landscape. By investing in its workforce, EY is not only preparing its employees for the future but also solidifying its position as a leader in innovation and technology adoption within the professional services industry. The company's success demonstrates that a well-designed, needs-based training program is crucial for driving widespread AI adoption without the need for forceful mandates.
Professional services giant EY is taking a proactive approach to integrating artificial intelligence into its workforce, focusing on comprehensive training programs that cater to diverse skill levels and job functions. Instead of imposing top-down mandates, EY is fostering organic AI adoption through a well-designed curriculum, a strategy that appears to be paying off handsomely.
In a recent podcast appearance, Joe Depa, EY's Global Chief Innovation Officer, shed light on the company’s innovative training strategy. He emphasized the importance of understanding that not all employees require the same level of AI proficiency. Therefore, EY has developed a multi-faceted curriculum designed to meet the specific needs of various teams and individual roles within the organization.
The training programs aren't a one-size-fits-all solution. Instead, they range from introductory courses designed to familiarize employees with the basics of AI and its potential applications, to more advanced modules that equip specialists with the skills to develop and deploy AI-powered solutions. This targeted approach ensures that employees receive the most relevant and impactful training, increasing their confidence and willingness to incorporate AI into their daily workflows.
Depa highlighted that the key to successful AI adoption lies in empowering employees with the knowledge and tools they need to leverage the technology effectively. By focusing on education and enablement, EY is creating a culture where AI is seen as a valuable asset that can enhance productivity and improve client service, rather than a disruptive force to be feared.
The strategy hinges on making AI accessible and understandable for everyone, regardless of their technical background. This involves demystifying complex concepts and providing practical, hands-on experience with AI tools and platforms. The result is a more engaged and adaptable workforce, ready to embrace the opportunities presented by this rapidly evolving technology.
EY’s commitment to employee training underscores the growing importance of AI literacy in today’s professional landscape. By investing in its workforce, EY is not only preparing its employees for the future but also solidifying its position as a leader in innovation and technology adoption within the professional services industry. The company's success demonstrates that a well-designed, needs-based training program is crucial for driving widespread AI adoption without the need for forceful mandates.
Category:
Technology