News
August 24, 2025
How Khadim Batti scaled Whatfix into a $900M global SaaS powerhouse
In this episode of Prime Venture Partners Podcast, Khadim Batti, Co-founder & CEO of Whatfix, opened up about his decade-long journey of building one of India’s most successful SaaS companies, raising over $270M with over 700 global customers and over 900 employees.
## From Startup Dreams to Global Domination: The Whatfix Story
What does it take to build a Software-as-a-Service (SaaS) giant from the ground up? Khadim Batti, Co-founder and CEO of Whatfix, recently shared his decade-long journey in a candid conversation on the Prime Venture Partners Podcast, offering valuable insights into the creation of a company now valued at a staggering $900 million.
Whatfix, a digital adoption platform that helps users navigate software applications seamlessly, has become a global powerhouse under Batti's leadership. The company boasts over 700 customers worldwide and employs more than 900 individuals, a testament to its rapid growth and innovative approach.
Batti’s journey, as revealed in the podcast, wasn't without its challenges. Building a successful SaaS company requires more than just a good idea; it demands relentless dedication, strategic decision-making, and the ability to adapt to the ever-changing market landscape. He discussed the pivotal moments, the learning curves, and the key strategies that propelled Whatfix from a fledgling startup to a market leader.
The company's success is underscored by the significant funding it has secured. To date, Whatfix has raised over $270 million, a clear indication of investor confidence in its potential and the value it brings to its clients. This funding has been instrumental in expanding its global reach, enhancing its product offerings, and attracting top talent.
While the podcast delved into the specifics of Whatfix’s business model and growth strategies, Batti’s insights also touched upon the broader themes of entrepreneurship, leadership, and the importance of building a strong team. His story serves as an inspiration for aspiring entrepreneurs in India and beyond, demonstrating that with vision, perseverance, and a customer-centric approach, it is possible to build a world-class SaaS company from the Indian ecosystem. The podcast episode offers a rare glimpse into the mind of a successful CEO, providing valuable lessons for anyone looking to navigate the complex world of SaaS and build a thriving business.
What does it take to build a Software-as-a-Service (SaaS) giant from the ground up? Khadim Batti, Co-founder and CEO of Whatfix, recently shared his decade-long journey in a candid conversation on the Prime Venture Partners Podcast, offering valuable insights into the creation of a company now valued at a staggering $900 million.
Whatfix, a digital adoption platform that helps users navigate software applications seamlessly, has become a global powerhouse under Batti's leadership. The company boasts over 700 customers worldwide and employs more than 900 individuals, a testament to its rapid growth and innovative approach.
Batti’s journey, as revealed in the podcast, wasn't without its challenges. Building a successful SaaS company requires more than just a good idea; it demands relentless dedication, strategic decision-making, and the ability to adapt to the ever-changing market landscape. He discussed the pivotal moments, the learning curves, and the key strategies that propelled Whatfix from a fledgling startup to a market leader.
The company's success is underscored by the significant funding it has secured. To date, Whatfix has raised over $270 million, a clear indication of investor confidence in its potential and the value it brings to its clients. This funding has been instrumental in expanding its global reach, enhancing its product offerings, and attracting top talent.
While the podcast delved into the specifics of Whatfix’s business model and growth strategies, Batti’s insights also touched upon the broader themes of entrepreneurship, leadership, and the importance of building a strong team. His story serves as an inspiration for aspiring entrepreneurs in India and beyond, demonstrating that with vision, perseverance, and a customer-centric approach, it is possible to build a world-class SaaS company from the Indian ecosystem. The podcast episode offers a rare glimpse into the mind of a successful CEO, providing valuable lessons for anyone looking to navigate the complex world of SaaS and build a thriving business.
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