News
September 14, 2025
SingPost launches new retail postal service to US in response to import rule changes
The service offers two flat-rate packaging options, with upfront calculation of duties and taxes
**SingPost Launches New Retail Postal Service to US in Response to Import Rule Changes**
Singapore Post (SingPost) has unveiled a new retail postal service specifically designed for customers sending packages to the United States. This initiative comes in direct response to recent changes in US import regulations, aiming to simplify the shipping process and provide greater cost transparency for senders.
The new service focuses on offering convenient and predictable pricing through two flat-rate packaging options. This eliminates the guesswork often associated with international shipping, particularly when it comes to unpredictable duty and tax charges. Customers can choose the packaging size that best suits their needs, knowing exactly how much the entire shipment will cost upfront.
A key feature of this new service is the upfront calculation of all applicable duties and taxes. Previously, recipients in the US were often surprised by unexpected charges upon delivery, leading to frustration and potential delays. SingPost's proactive approach integrates the calculation of these fees into the initial shipping cost, providing a seamless and transparent experience for both the sender and the receiver. This pre-payment system ensures that packages clear customs smoothly and are delivered without any unexpected financial burdens.
“We understand that navigating international shipping regulations can be complex and often confusing,” said a SingPost spokesperson. “Our new service is designed to alleviate these concerns by providing a clear, predictable, and hassle-free shipping experience for our customers sending packages to the US. By offering flat-rate options and upfront calculation of duties and taxes, we are empowering our customers with greater control and transparency over their shipping costs.”
The introduction of this service demonstrates SingPost's commitment to adapting to evolving global trade policies and providing innovative solutions to meet the needs of its customers. It’s expected to be particularly beneficial for small businesses and individuals who frequently ship goods to the US, offering a more reliable and cost-effective alternative to traditional international shipping methods. SingPost hopes this initiative will foster stronger trade relations between Singapore and the US by making cross-border shipping more accessible and predictable. Customers can access the new service at participating SingPost outlets across Singapore.
Singapore Post (SingPost) has unveiled a new retail postal service specifically designed for customers sending packages to the United States. This initiative comes in direct response to recent changes in US import regulations, aiming to simplify the shipping process and provide greater cost transparency for senders.
The new service focuses on offering convenient and predictable pricing through two flat-rate packaging options. This eliminates the guesswork often associated with international shipping, particularly when it comes to unpredictable duty and tax charges. Customers can choose the packaging size that best suits their needs, knowing exactly how much the entire shipment will cost upfront.
A key feature of this new service is the upfront calculation of all applicable duties and taxes. Previously, recipients in the US were often surprised by unexpected charges upon delivery, leading to frustration and potential delays. SingPost's proactive approach integrates the calculation of these fees into the initial shipping cost, providing a seamless and transparent experience for both the sender and the receiver. This pre-payment system ensures that packages clear customs smoothly and are delivered without any unexpected financial burdens.
“We understand that navigating international shipping regulations can be complex and often confusing,” said a SingPost spokesperson. “Our new service is designed to alleviate these concerns by providing a clear, predictable, and hassle-free shipping experience for our customers sending packages to the US. By offering flat-rate options and upfront calculation of duties and taxes, we are empowering our customers with greater control and transparency over their shipping costs.”
The introduction of this service demonstrates SingPost's commitment to adapting to evolving global trade policies and providing innovative solutions to meet the needs of its customers. It’s expected to be particularly beneficial for small businesses and individuals who frequently ship goods to the US, offering a more reliable and cost-effective alternative to traditional international shipping methods. SingPost hopes this initiative will foster stronger trade relations between Singapore and the US by making cross-border shipping more accessible and predictable. Customers can access the new service at participating SingPost outlets across Singapore.
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Politics