News
November 13, 2025
New Research: 73 Percent of Employees Use AI for Guidance on Personal Finance and Health
Survey of approximately 850 employees reveals that most avoid asking HR critical benefits questions for fear of appearing uninformed, but are open to support from AI NEW YORK, Nov. 12, 2025 /PRNewswire/ -- Nayya — the leading health and wealth AI adviser that works with the largest HR...
A recent study has revealed a significant trend in how employees are navigating their personal finances and healthcare: a whopping 73 percent are turning to artificial intelligence for guidance. The survey, conducted by Nayya, a prominent AI advisor specializing in health and wealth benefits, polled approximately 850 employees and uncovered a growing reliance on AI-powered tools to understand and manage these crucial aspects of their lives.
The findings highlight a potential gap in communication between employees and their Human Resources departments. The research suggests that a considerable number of employees are hesitant to approach HR with questions about their benefits packages, fearing they might be perceived as lacking understanding or being uninformed. This reluctance can lead to employees making suboptimal decisions regarding their healthcare and financial planning, potentially missing out on valuable benefits or making choices that don't align with their individual needs.
Instead of seeking clarification from HR, a substantial majority are opting for the anonymity and perceived impartiality of AI platforms. These AI tools can provide personalized advice, answer specific questions about benefits plans, and offer guidance on financial planning strategies tailored to individual circumstances. This shift indicates a growing comfort level with using AI for sensitive and personal matters, particularly when it comes to navigating complex benefits information.
Nayya, the company behind the survey, positions itself as a leading provider of these AI-powered solutions, working with large HR departments to enhance employee understanding and engagement with their benefits. Their platform aims to bridge the communication gap by offering a user-friendly, accessible, and confidential way for employees to access information and make informed decisions.
The survey results underscore the evolving role of technology in the workplace and the increasing importance of providing employees with accessible and reliable resources for managing their health and wealth. As AI continues to develop, it's likely that more employees will embrace these tools as a valuable source of guidance and support. The challenge for HR departments will be to adapt to this changing landscape and find ways to complement AI solutions with personalized support and communication strategies that address the underlying concerns driving employees towards AI in the first place.
The findings highlight a potential gap in communication between employees and their Human Resources departments. The research suggests that a considerable number of employees are hesitant to approach HR with questions about their benefits packages, fearing they might be perceived as lacking understanding or being uninformed. This reluctance can lead to employees making suboptimal decisions regarding their healthcare and financial planning, potentially missing out on valuable benefits or making choices that don't align with their individual needs.
Instead of seeking clarification from HR, a substantial majority are opting for the anonymity and perceived impartiality of AI platforms. These AI tools can provide personalized advice, answer specific questions about benefits plans, and offer guidance on financial planning strategies tailored to individual circumstances. This shift indicates a growing comfort level with using AI for sensitive and personal matters, particularly when it comes to navigating complex benefits information.
Nayya, the company behind the survey, positions itself as a leading provider of these AI-powered solutions, working with large HR departments to enhance employee understanding and engagement with their benefits. Their platform aims to bridge the communication gap by offering a user-friendly, accessible, and confidential way for employees to access information and make informed decisions.
The survey results underscore the evolving role of technology in the workplace and the increasing importance of providing employees with accessible and reliable resources for managing their health and wealth. As AI continues to develop, it's likely that more employees will embrace these tools as a valuable source of guidance and support. The challenge for HR departments will be to adapt to this changing landscape and find ways to complement AI solutions with personalized support and communication strategies that address the underlying concerns driving employees towards AI in the first place.
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