How AI agents scale personalized diabetes care
News October 20, 2025

How AI agents scale personalized diabetes care

Salesforce Agentforce allows Precina Health to scale personalized support for type 2 diabetes patients and enable physician access to clinical data across multiple systems.

**AI-Powered Agents Revolutionize Diabetes Care, Offering Personalized Support at Scale**

Precina Health is leveraging the power of artificial intelligence to transform how individuals manage type 2 diabetes, offering a new level of personalized support previously unattainable. By implementing Salesforce's Agentforce, Precina Health is breaking down barriers to effective diabetes management and empowering both patients and their physicians.

The challenge in treating type 2 diabetes often lies in the individual nature of the disease. Each patient responds differently to treatments and lifestyle changes, requiring tailored guidance and consistent monitoring. Traditionally, providing this level of personalized care has been resource-intensive, limiting the reach of healthcare providers.

Agentforce addresses this challenge by acting as an AI-powered extension of the care team. These "AI agents" can engage with patients through various channels, providing timely reminders for medication, offering personalized dietary suggestions, and answering common questions about diabetes management. This constant support helps patients stay on track with their treatment plans and proactively address potential issues before they escalate.

But the benefits extend beyond just patient support. Agentforce also plays a crucial role in streamlining information access for physicians. The platform integrates clinical data from multiple systems, providing doctors with a comprehensive view of their patient's health history and progress. This eliminates the need to sift through disparate records, saving valuable time and enabling more informed decision-making during consultations.

With Agentforce, Precina Health is effectively scaling its ability to provide personalized support. More patients can now receive the attention and guidance they need to manage their diabetes effectively, leading to improved health outcomes and a better quality of life. The AI-driven approach frees up human healthcare professionals to focus on more complex cases and provide specialized interventions when needed.

This innovative application of AI in diabetes care represents a significant step forward in healthcare technology. By seamlessly connecting patients, physicians, and data, Precina Health and Salesforce are paving the way for a future where personalized medicine is not just a possibility, but a readily available reality for those living with chronic conditions. The initiative promises to reduce the burden of diabetes on individuals and the healthcare system alike.
Category: Technology